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Challenge of Policing Tech Giants

Context: The Competition Commission of India (CCI) issued a landmark order, imposing a fine of ₹213.14 crore on Meta and mandating several behavioural remedies.

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  • The CCI’s order found that the privacy policy update introduced by WhatsApp, Meta’s subsidiary, in 2021 was deemed an abuse of its dominant position in the “Over-The-Top (OTT) messaging services for smartphones” and “Online Display advertising” markets in India.
  • In turn, Meta filed an appeal with the National Company Law Appellate Tribunal (NCLAT) challenging the CCI’s order.
  • On January 23, 2025, the NCLAT granted a stay on the five-year ban from sharing user data and the imposed penalty.
Past Regulatory Action Against Google in India
  • Fine on Google (2022): CCI fined Google ₹1,337.76 crore for abusing its dominant position in:
    • Licensable operating systems for smart mobile devices
    • App stores for Android devices
    • Non-OS-specific mobile web browsers
    • Online video hosting platforms
    • General web search services
  • Nature of Abuse: Forced pre-installation of Google apps on Android devices.
  • NCLAT Ruling: The penalty was upheld by NCLAT in 2023.

Role of Data in Market Dominance

  • Data as a Strategic Asset: In the 21st-century digital economy, data is the new oil but with virtually limitless utility.
    • Unlike oil, data can be collected, analyzed, and reused indefinitely.
  • Competitive Advantage: Data provides insights into consumer behavior, enabling platforms to:
    • Refine algorithms
    • Offer hyper-targeted advertising
    • Create personalized user experiences
  • Data-Driven Network Effects: More users generate more data → Data improves service quality → Attracts more users → Competitive barriers for rivals.
    • Reinforces platform dominance, making it harder for smaller competitors to enter the market.
  • Lock-in Effect: Once platforms accumulate enough data, switching costs increase for users.
    • Example: Meta’s data-sharing across platforms (WhatsApp, Facebook, Instagram) strengthens ecosystem dependence.
  • Market Entrenchment: Data enables predictive modelling and product improvements, creating a self-reinforcing loop of market dominance.

Global Actions Against Tech Giants

Country/Region Tech Giant Violation/Issue Action Taken Outcome
United States Meta Antitrust violations over acquisitions of Instagram and WhatsApp Litigation under antitrust laws Case ongoing
Google Violation of Sherman Act (2024) due to exclusive agreements in search and advertising markets US District Court found Google guilty Awaiting final penalties
Europe Meta (Facebook-Germany Case) Combining user data from various platforms without user consent Found guilty under EU competition law and GDPR Forced to revise data-sharing practices
Google Anti-competitive practices in mobile operating systems, app markets, and advertising Fined over €8 billion in three cases Fines upheld
Meta Ad-supported subscription service under scrutiny for potential anti-competitive practices Investigation ongoing Awaiting outcome
Australia Meta and Google Market dominance in digital platforms and online advertising Introduced regulations to curb dominance Strengthened consumer protections
Historical Cases (U.S.) AT&T Monopoly in telecommunications market Ordered to divest 22 operating companies Broke up AT&T’s monopoly
Microsoft Anti-competitive practices in the software market Court-ordered oversight Ensured API access for third-party developers and flexibility for PC manufacturers

Challenges in India

  • Competition Act, 2002: Lacks explicit provisions to address data-centric monopolies.
    • The current framework focuses on price-based dominance.
  • Digital Personal Data Protection Act, 2023: Regulates data collection, consent, and usage but it lacks coordination between CCI and the Data Protection Board of India.

Suggestions for Improvement

  • Suggested Amendments to the Competition Act:
    • Include “data monopolization” as a criterion for market dominance.
    • Redefine concepts like “market power” and “dominant position” to reflect data-driven dynamics.
    • Mandate interoperability and data-sharing agreements.
    • Introduce separation of integrated services.
  • Align competition law with data protection laws, similar to the EU’s DMA (Digital Markets Act) and General Data Protection Regulation (GDPR).

Broader Economic and Regulatory Implications

  • Economic Survey 2024-25: Highlighted India’s rapid digital transformation.
    • Emphasized the role of AI in shaping India’s economy.
  • Need for Future-Ready Regulatory Framework: Regulatory frameworks must adapt to address:
    • Evolving market dynamics.
    • Data-driven dominance.
    • Emerging challenges from AI and big tech.

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