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Context: The Competition Commission of India (CCI) issued a landmark order, imposing a fine of ₹213.14 crore on Meta and mandating several behavioural remedies.
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- The CCI’s order found that the privacy policy update introduced by WhatsApp, Meta’s subsidiary, in 2021 was deemed an abuse of its dominant position in the “Over-The-Top (OTT) messaging services for smartphones” and “Online Display advertising” markets in India.
- In turn, Meta filed an appeal with the National Company Law Appellate Tribunal (NCLAT) challenging the CCI’s order.
- On January 23, 2025, the NCLAT granted a stay on the five-year ban from sharing user data and the imposed penalty.
Past Regulatory Action Against Google in India |
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Role of Data in Market Dominance
- Data as a Strategic Asset: In the 21st-century digital economy, data is the new oil but with virtually limitless utility.
- Unlike oil, data can be collected, analyzed, and reused indefinitely.
- Competitive Advantage: Data provides insights into consumer behavior, enabling platforms to:
- Refine algorithms
- Offer hyper-targeted advertising
- Create personalized user experiences
- Data-Driven Network Effects: More users generate more data → Data improves service quality → Attracts more users → Competitive barriers for rivals.
- Reinforces platform dominance, making it harder for smaller competitors to enter the market.
- Lock-in Effect: Once platforms accumulate enough data, switching costs increase for users.
- Example: Meta’s data-sharing across platforms (WhatsApp, Facebook, Instagram) strengthens ecosystem dependence.
- Market Entrenchment: Data enables predictive modelling and product improvements, creating a self-reinforcing loop of market dominance.
Global Actions Against Tech Giants
Country/Region | Tech Giant | Violation/Issue | Action Taken | Outcome |
United States | Meta | Antitrust violations over acquisitions of Instagram and WhatsApp | Litigation under antitrust laws | Case ongoing |
Violation of Sherman Act (2024) due to exclusive agreements in search and advertising markets | US District Court found Google guilty | Awaiting final penalties | ||
Europe | Meta (Facebook-Germany Case) | Combining user data from various platforms without user consent | Found guilty under EU competition law and GDPR | Forced to revise data-sharing practices |
Anti-competitive practices in mobile operating systems, app markets, and advertising | Fined over €8 billion in three cases | Fines upheld | ||
Meta | Ad-supported subscription service under scrutiny for potential anti-competitive practices | Investigation ongoing | Awaiting outcome | |
Australia | Meta and Google | Market dominance in digital platforms and online advertising | Introduced regulations to curb dominance | Strengthened consumer protections |
Historical Cases (U.S.) | AT&T | Monopoly in telecommunications market | Ordered to divest 22 operating companies | Broke up AT&T’s monopoly |
Microsoft | Anti-competitive practices in the software market | Court-ordered oversight | Ensured API access for third-party developers and flexibility for PC manufacturers |
Challenges in India
- Competition Act, 2002: Lacks explicit provisions to address data-centric monopolies.
- The current framework focuses on price-based dominance.
- Digital Personal Data Protection Act, 2023: Regulates data collection, consent, and usage but it lacks coordination between CCI and the Data Protection Board of India.
Suggestions for Improvement
- Suggested Amendments to the Competition Act:
- Include “data monopolization” as a criterion for market dominance.
- Redefine concepts like “market power” and “dominant position” to reflect data-driven dynamics.
- Mandate interoperability and data-sharing agreements.
- Introduce separation of integrated services.
- Align competition law with data protection laws, similar to the EU’s DMA (Digital Markets Act) and General Data Protection Regulation (GDPR).
Broader Economic and Regulatory Implications
- Economic Survey 2024-25: Highlighted India’s rapid digital transformation.
- Emphasized the role of AI in shaping India’s economy.
- Need for Future-Ready Regulatory Framework: Regulatory frameworks must adapt to address:
- Evolving market dynamics.
- Data-driven dominance.
- Emerging challenges from AI and big tech.